DATES: 22nd - 23rd July 2015
The responsibility of a Supervisor is to attain Unit Goals and the Task gets difficult with all the Barriers and Pressures placed on today's Supervisor.
Also, the Supervisor is expected to perform well and achieve results through and with the support of the Job Holders.
Not only must the Supervisor Plan, Organize and Monitor work, but must also manage the People who work for him-her and must do it in such a way that the effort result in increased productivity.
The Seminar presents a systematic approach to Problem-solving and Decision-making. This approach is called AID Process â€“ a process that includes skills and techniques to help you Analyze, Investigate and decide.
Provide Programme Participants with Insights, Skills and Techniques to help deal with the problems and pressure they face daily
Identify the Five Principles for Effective Supervision
Describe the benefits of applying each of the principles in day-to-day activities
Identify opportunities on the job where principles could be applied
Use Effective Communication Skills to obtain Information
Listen, Understand and use Information appropriately
Apply the Cause and Effect Analysis for Problem Solution
Apply Rules of Brainstorming to generate Alternative Solutions
The Role of the Supervisor
Problem Solving for Key Results â€“ Investigating
Problem Solving for Key Results â€“ Analyzing
Problem Solving for Key Results â€“ Deciding